PRIVACY POLICY

hfactory (hereinafter referred to as "our company") has established a privacy policy based on our personal information protection policy regarding the privacy of users who use this website (hereinafter referred to as "this site"), and strives to strictly manage and protect personal information provided by users in accordance with this policy in order to prevent leakage, misuse, tampering, etc. When personal information is provided by users through this site, our company will handle it in accordance with this policy. However, if a specific web page on which personal information is provided has provisions that differ from this policy, those provisions will take precedence over this policy.

<Definition of personal information>
"Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily collated with other information to identify a specific individual.

<Collection of personal information>
Our shop may collect personal information from customers when they purchase products or make inquiries.
When collecting information, we will clearly state the purpose of use and use it in a lawful and fair manner.

The personal information collected by our shop is as follows:

・Name, furigana, address, telephone number, email address, shipping information, transaction history and details with our shop, and information that can be used to identify a specific individual by combining the above.

<Use of personal information>
The purposes for which personal information entrusted to us by our customers will be used are as follows:

・To confirm orders, inquiries, confirm product shipments, and reply to inquiries and enquiries

Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:

・When required by law, or when it is necessary to cooperate with a national or local government agency, or a person commissioned by them in carrying out duties prescribed by law. ・When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent. ・When personal data is exchanged with an affiliate of the company that operates this shop. ・When it is necessary for the payment company to verify the identity, billing address, and conduct a credit check.

<Safety management of personal information>
The personal information entrusted to us by our customers will be managed safely by our service providers using rational, organizational, physical, personal and technical measures, and our shop will handle such information appropriately in accordance with relevant laws and regulations in an effort to prevent unauthorized access to personal data, as well as the loss, falsification or leakage of personal information.

<Correction and deletion of personal information>
If you wish to correct or delete any personal information we have received from you, please contact us using the information below.
Additionally, if you are a registered user, you can correct your personal information from the "My Account" menu on this website.

<About the use of cookies>
We may use cookies to provide better services to our customers. However, these cookies do not collect any personally identifiable information and do not infringe on your privacy.
If you do not wish to accept cookies, you can change your browser settings.

*A cookie is a piece of information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.

<About the use of SSL>
When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent such information from being intercepted, interfered with, or tampered with.

*SSL is a function that encrypts information to prevent eavesdropping and data tampering. Using SSL makes it possible to transmit information more safely.

＜Contact Information＞
Please see the information based on the Specified Commercial Transactions Act.

<Changes to the Privacy Policy>
When our shop makes changes to the personal information it collects, the purpose of its use, or other changes to its privacy policy, we will announce these changes on this page.